policy_version 2026-09-01 · banner_version 1.2
KIT-Service measures how the site is used and, when you allow it, whether a visit came from an advertisement. The form you send stays on this site. Analytics does not receive your name, phone or message.
Visitors from the European Union, Norway, Iceland, Liechtenstein and the United Kingdom see a banner in the footer before analytics or advertising measurement starts. Other visitors are measured without that question. The choice is stored for 180 days. You can change it on the privacy page. An anonymous number for that answer is kept in a cookie named kit_anon. It is not your name.
If measurement is allowed, Google Analytics receives the page, the device, the city, and these events: a saved request, a click on WhatsApp or Telegram in the header, a menu item, a help button, a case, a visible form, and a home screen. The event says what was used. It does not include the text of the request.
If you accept, Google may also store the identifiers it needs to connect a visit or a saved request with an advertisement. That covers a click on an ad and the actions that follow it. Rejecting leaves advertising measurement off. The banner already asks for this, so the same choice will cover ads when they are switched on.
Questions about this policy go to the WhatsApp and Telegram contacts published on the site.
Cookies are listed in the cookie policy of this version.